Loop.ai

What is Loop.ai?
Loop is an AI platform built for restaurant brands that sell on DoorDash, Uber Eats and Grubhub. Corporate has partnered with Loop to run the delivery playbook across all locations. Loop brings each store’s sales, payouts, fees, promotions and reviews from all three apps into one place.

Who does what?

• Loop does the daily work. It runs and monitors campaigns, checks payouts, flags disputes and alerts us to problems, automatically and around the clock, for every enrolled store.
• Corporate sets the plan. We decide the offers, the investment levels and the rules, and we coordinate with Loop and the apps.
• You run your restaurant. You choose your investment level and marketplaces, and you get the results.

Will someone at corporate review my store’s numbers by hand?
No. Loop tracks every store automatically and flags anything that needs attention, such as a store that’s offline, a payout that doesn’t match, or a campaign that isn’t performing. Corporate steps in when Loop flags an issue that needs a decision.

What does Loop do for my restaurant?

• Shows what marketing earns. Loop compares each promotion and ad to the sales it brings in, so we keep the offers that pay off and stop the ones that don’t.
• Recovers lost money. It flags refunds and chargebacks we can dispute, such as missing-item claims, wrong-order claims and fraud, and helps get that money back.
• Checks every payout. Loop matches what the apps say you sold against what they deposited, line by line, so missing fees or deposits get caught.
• Keeps you online. It alerts us when a store is paused or offline on an app, so you don’t lose sales without knowing it.
• Watches quality. It tracks order errors, ratings and reviews by store and shift, so small problems get fixed before they hurt your ranking on the apps.

Is my store enrolled?
34 of our 54 restaurants are currently enrolled in Loop. Chek the form to learn more and enroll in Loop.ai

Does Loop change my offers?
The offers in the playbook stay the same. For enrolled stores, Loop’s AI adjusts details like timing and audience, within the playbook’s rules, to get more sales from the same budget. Your investment level never changes without your approval.

Can I see my store’s results?
Yes. Enrolled stores get access to a Loop dashboard for their store, plus a support agent for questions.

LEARN MORE ABOUT LOOP AI